here to help

You are currently viewing Buick.com (United States). Close this window to stay here or choose another country to see vehicles and services specific to your location.

Duncan Aldred: Global Vice President Buick and GMC

We are here for you and ready to help

COVID-19 has made this a challenging time for some of our family and customers to get clear information. That’s why we created this page–to give you a one-stop spot for information when it comes to your Buick vehicle questions. Whether you have questions about your vehicle or you need to discuss financial issues, or other resources, we’ve compiled answers to as many questions as we can. These are unprecedented times. And we’re taking unprecedented steps to help you and your family get through them.

Duncan Aldred
Global Vice President Buick and GMC

FOR OWNERS


CAN I STILL GO TO MY BUICK DEALER?

We are here for you. We encourage you to call or visit your dealership’s website for the most up-to-date information as dealership availability and hours of operations are subject to change or restriction during this time. While your vehicle may not be top-of-mind at the moment, we want you to know that we are here to help and our Certified Service expert technicians are available for vehicle maintenance and repair where available.

Locate a Dealer

HELP WITH GM FINANCIAL QUESTIONS

If you have been financially impacted by COVID-19 and have questions about payments or other issues related to your Buick vehicle financed through GM Financial, they are here to help and guide you.

HELP FROM ONSTAR®

We are making OnStar® Crisis Assist services available to current Buick owners for a limited time. You get access to specially trained Advisors who are ready to help 24/7 during emergencies and other unexpected situations.

FOR SHOPPERS


SHOP ONLINE

1. SELECT YOUR VEHICLE

2. START BUYING PROCESS

3. SCHEDULE YOUR DELIVERY

CHOOSE A VEHICLE BELOW AND TAKE DELIVERY AT HOME FROM PARTICIPATING DEALERS WHERE AVAILABLE

WHAT IF I NEED A NEW VEHICLE?

We’re offering 0% APR for 72 months

for very well-qualified buyers on 2021 Buick SUV models.1 Plus, current eligible Buick or GMC owners/lessees receive an additional $250 Purchase Allowance.2

FOR OUR COMMUNITY


SUPPORTING THE FIGHT

GM, the owner of the Buick brand, is working with Ventec Life Systems to enable them to rapidly scale production of important respiratory products to support the fight against this pandemic.

MAKING FACE MASKS FOR FRONTLINE WORKERS

GM, the owner of the Buick brand, has launched a rapid-response project to produce the face masks that are urgently needed. Working around the clock, our teams rallied to quickly activate a plan to produce the masks at scale.

CDC CORONAVIRUS GUIDELINES

As the nation's health protection agency, the Centers for Disease Control and Prevention (CDC) offers clear, authoritative and up-to-date guidance and information to help protect people from health, safety and security threats. We look to them for guidance on our actions.

HELP SUPPORT THE RED CROSS

Blood donations are needed to help maintain the nation’s lifesaving blood supply. Donating is a safe process, and we’re asking healthy individuals to follow CDC and state guidelines and help by giving now if possible.

ADDITIONAL RESOURCES


CHAT WITH US

Click the link below to chat with one of our representatives.

Chat hours of operation (EST):
Monday – Friday        8:00AM – 11:59PM
Saturday                      9:00AM – 11:59PM
Sunday                        11:00AM – 11:59PM

1. Monthly payment is $13.89 for every $1,000 you finance. Example down payment for Encore is 6.6%. Example down payment for Encore GX is 7.2%. Example down payment for Envision is 7.6%. Example down payment for Enclave is 6.3%. Some customers may not qualify. Not available with lease and some other offers. Take new retail delivery by 11/1/21.
2. MUST BE A CURRENT OWNER OF A 2007 MODEL YEAR OR NEWER BUICK OR GMC VEHICLE OR A CURRENT LESSEE OF A 2016 MODEL YEAR OR NEWER BUICK OR GMC VEHICLE THROUGH GM FINANCIAL FOR AT LEAST 30 DAYS PRIOR TO NEW VEHICLE SALE. Not available with lease, special finance and some other offers. Take new retail delivery by 11/1/21.

  • OnStar plan, working electrical system, cell reception, and GPS signal required. OnStar links to emergency services. See onstar.com for coverage map, details, and system limitations. Limited-time offer. Services provided by OnStar in its sole discretion.

  • Excludes Encore GX and 1SV models. Monthly payment is $11.90 for every $1,000 you finance. Average example down payment is 4.6%. Some customers may not qualify. Not available with leases and some other offers. Take retail delivery by 6/1/20. Dealership availability and hours of operation are subject to change in accordance with all federal and local laws and restrictions.

  • The Manufacturer’s Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Click here to see all Buick vehicles’ destination freight charges.

  • EPA estimated MPG 25 city, 30 highway FWD.

  • Cargo and load capacity limited by weight and distribution.

  • EPA estimated.

  • Functionality varies by model. Full functionality requires compatible Bluetooth® and smartphone, and USB connectivity for some devices.

  • EPA estimated MPG 30 city, 32 highway 1.3L engine FWD.

  • Buick Driver Confidence: Automatic Emergency Braking, Lane Keep Assist with Lane Departure Warning, Forward Collision Alert, Front Pedestrian Braking, Following Distance Indicator and IntelliBeam. Read the vehicle Owner’s Manual for more important feature limitations and information.

  • Vehicle user interface is a product of Google and its terms and privacy statements apply. Requires the Android Auto app on Google Play and a compatible Android smartphone. Data plan rates apply. You can check which smartphones are compatible at g.co/androidauto/requirements. Android, Google Play and Android Auto are trademarks of Google LLC.

  • Vehicle user interface is a product of Apple® and its terms and privacy statements apply. Requires compatible iPhone® and data plan rates apply. Apple CarPlay, Siri, iPhone and Apple Music are trademarks of Apple, Inc., registered in the U.S. and other countries.

  • Safety or driver-assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Read the vehicle Owner’s Manual for important feature limitations and information.

  • With rear seats folded. Cargo and load capacity limited by weight and distribution.

  • Buick Driver Confidence Plus: Automatic Emergency Braking, Lane Keep Assist with Lane Departure Warning, Forward Collision Alert, Front Pedestrian Braking, Following Distance Indicator, IntelliBeam, Lane Change Alert with Side Blind Zone Alert, Rear Cross Traffic Alert and Rear Park Assist. Read the vehicle Owner’s Manual for important feature limitations and information.

  • The system wirelessly charges one compatible mobile device. Some phones have built-in wireless charging technology and others require a special adapter/back cover. To check for phone or other device compatibility, click here or consult your carrier.

  • EPA estimated MPG 18 city/26 highway FWD.

  • Requires available Trailering Package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Vehicle user interface is a product of Google and its terms and privacy statements apply. Requires the Android Auto app on Google Play and a compatible Android smartphone. Data plan rates apply. You can check which smartphones are compatible at g.co/androidauto/requirements. Android, Google Play and Android Auto are trademarks of Google LLC.

  • Bose® is a registered trademark of the Bose Corporation in the U.S. and other countries.

  • EPA estimated FWD model.

  • Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Preproduction model shown throughout. Actual Production model may vary.

|