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About shipping

Learn about shipping notifications and where to find tracking information for your Buick parts and accessories orders.

Shipping details for parts & accessories orders

After your parts or accessories order has shipped, you will receive a shipping notification email that includes important details about your order, including:

 

  • Order number
  • Order summary
  • Delivery charges (if applicable)
  • Delivery method
  • Shipping address
  • Tracking information (ship-to-home orders only)
     

For relevant parts orders, your shipping notification email will also include:

 

  • Core-return process steps
  • Information about requesting rebates and redemption steps
     

Note: You will not be able to send a reply to the shipping email sender address.

For your security, please don’t include personal info such as phone number, address or credit card details.

Related links and resources

How to track your parts or accessories order

How to find your order history & details

How to exchange or return a part or accessory

Installation of a part, accessory and tires

Get help with parts, accessories and tires

Q&As

What is the status of my part or accessory order?

For status updates on the pickup or installation of your parts or accessories order, please contact your seller directly and refer to the order number in your order confirmation email.

 

To track your shipping order(s), please use the tracking number provided in your shipping confirmation email.

 

If you did not receive your parts or accessories order, please contact the seller for assistance in replacing your order. Please be ready to provide your order or tracking number as a reference.

Where can you ship to?

Parts or accessories eligible for shipping can be delivered anywhere in the United States, including APO and FPO addresses for military personnel. We cannot ship parts or accessories to PO boxes or outside the United States at this time.

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For information specific to your vehicle, please refer to your Owner’s Manual.