CONTACT US

Looking for support for your current Buick or more information on a new Buick? We can help.


OWNER SUPPORT

BUICK SUPPORT

Owner’s Manuals, information on available support services, and how-to instructions, tips and general information about the features on your vehicle. Bluetooth®, OnStar®, and your Buick Infotainment System are among the many features covered.

ACCOUNT

Manage your profile and payments, view vehicle service and diagnostic information.

MYBUICK APP

Use the myBuick app, available on Apple CarPlay® and Android Auto™, to quickly schedule vehicle services, access owner’s manuals, use remote start and more.


GET VEHICLE INFORMATION

Interested in product information or specs for your vehicle or a new Buick?


MESSAGE US

For questions and general feedback, message with our helpful Buick Specialists during the hours below.

Monday – Sunday: 8 a.m. to 11 p.m. (EST)

Virtual Assistant available 24 hours.

MESSAGE US

CALL US

The following Buick call centers are available to help with questions and general feedback during the hours listed below.

GENERAL ASSISTANCE

For questions about your Buick vehicle, new vehicles or my account information:

For the hearing and speech impaired, please call our Telecommunication Relay service at 711 for assistance.

Monday–Saturday: 8 a.m. to 9 p.m. (EST)
Sunday: Closed

For help with adaptive equipment for persons with disabilities:

1-800-323-9935
Monday–Friday: 9 a.m. to 9 p.m. (EST)
Saturday & Sunday: Closed

FINANCIAL SERVICES

For questions about My Buick Rewards and My Buick Rewards Card please call us at:

1-844-764-2665
Monday - Saturday: 9 a.m. to 8 p.m. ET
Sunday: Closed

For assistance with your GM Financial account:

1-800-284-2271
Monday–Thursday: 8 a.m. to 7 p.m. (EST)
Friday: 8 a.m. to 6 p.m. (EST)
Saturday: 8 a.m. to 3 p.m. (EST)
Sunday: Closed
Contact GM Financial

CALL US

The following Buick call centers are available to help with questions and general feedback during the hours listed below.

GENERAL ASSISTANCE

For questions about your Buick vehicle, new vehicles or my account information:

For the hearing and speech impaired, please call our Telecommunication Relay service at 711 for assistance.

Monday–Saturday: 8 a.m. to 9 p.m. (EST)
Sunday: Closed

For help with adaptive equipment for persons with disabilities:

1-800-323-9935
Monday–Friday: 9 a.m. to 9 p.m. (EST)
Saturday & Sunday: Closed


FINANCIAL SERVICES

For questions about My Buick Rewards and My Buick Rewards Card please call us at:

1-844-764-2665
Monday - Saturday: 9 a.m. to 8 p.m. ET
Sunday: Closed

For assistance with your GM Financial account:

1-800-284-2271
Monday–Thursday: 8 a.m. to 7 p.m. (EST)
Friday: 8 a.m. to 6 p.m. (EST)
Saturday: 8 a.m. to 3 p.m. (EST)
Sunday: Closed
Contact GM Financial


SEND MAIL

Please mail your comments, questions or concerns to one of the following Customer Assistance Centers:

In the United States:
Buick Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172

In Canada:
Canada - GM of Canada
1908 Colonel Sam
Oshawa, Ontario
L1H 8P7, Canada
Mail Code 163-005

 The Manufacturer’s Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees, and optional equipment. Dealer sets final price. Click here to see all Buick vehicles’ destination freight charges.

  • Go to https://www.buick.com/support/vehicle/smartphone-connections/bluetooth-wifi to find out which phones are compatible with the vehicle. Full Bluetooth feature functionality varies by device, model and software version.

  • Connected vehicle services vary by vehicle model and require active service plan, working electrical system, cell reception and GPS signal. OnStar links to emergency services. See onstar.com for details and limitations.

  • Functionality varies by model. Full functionality requires compatible Bluetooth® and smartphone, and USB connectivity for some devices.

  • Available on select Apple and Android devices. Service availability, features and functionality vary by vehicle, device and the plan you are enrolled in. Terms apply. Device data connection required. Actual images and features may vary and are subject to change.

  • Vehicle user interface is a product of Apple® and its terms and privacy statements apply. Requires compatible iPhone® and data plan rates apply. Apple CarPlay, Siri, iPhone and Apple Music are trademarks of Apple, Inc., registered in the U.S. and other countries.

  • Vehicle user interface is a product of Google and its terms and privacy statements apply. To use Android Auto on your car display, you’ll need an Android phone running Android 6 or higher, an active data plan, and the Android Auto app. Google, Android and Android Auto are trademarks of Google LLC.

  • Some features, including remote start, require in-app purchases.

  • The Manufacturer’s Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees, and optional equipment. Dealer sets final price. Click here to see all Buick vehicles’ destination freight charges.

  • EPA estimated.

  • EPA estimated MPG 30 city, 32 highway 1.3L engine FWD.

  • Buick Driver Confidence: Automatic Emergency Braking, Lane Keep Assist with Lane Departure Warning, Forward Collision Alert, Front Pedestrian Braking, Following Distance Indicator and IntelliBeam. Read the vehicle Owner’s Manual for more important feature limitations and information.

  • Vehicle user interface is a product of Google and its terms and privacy statements apply. Requires the Android Auto app on Google Play and a compatible Android smartphone. Data plan rates apply. You can check which smartphones are compatible at g.co/androidauto/requirements. Android, Google Play and Android Auto are trademarks of Google LLC.

  • Safety or driver-assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Read the vehicle Owner’s Manual for important feature limitations and information.

  • With rear seats folded. Cargo and load capacity limited by weight and distribution.

  • Buick Driver Confidence Plus: Automatic Emergency Braking, Lane Keep Assist with Lane Departure Warning, Forward Collision Alert, Front Pedestrian Braking, Following Distance Indicator, IntelliBeam, Lane Change Alert with Side Blind Zone Alert, Rear Cross Traffic Alert and Rear Park Assist. Read the vehicle Owner’s Manual for important feature limitations and information.

  • The system wirelessly charges one compatible mobile device. Some phones have built-in wireless charging technology and others require a special adapter/back cover. To check for phone or other device compatibility, click here or consult your carrier.

  • Bose is a registered trademark of the Bose Corporation in the U.S. and other countries.

  • EPA estimated FWD model.

  • Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Preproduction model shown throughout. Actual Production model may vary.

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