Disaster relief assistance

The Texas Floods

A Man Adjusting Controls in the Driver's Seat of a Buick Envista with a City Backdrop

We’re here for you

We’d like to extend a helping hand to those impacted by natural disasters. Whether you’re trying to keep in touch with loved ones or wanting to lend a hand in supporting the American Red Cross®, we’re ready.

OnStar® Crisis Assist services

For a limited time, Buick is offering OnStar® Crisis Assist service to current eligible owners impacted by natural disasters. By pushing the blue OnStar button, our specially trained Advisors can provide access to emergency services, special routing assistance and data for the available in-vehicle Wi-Fi® Hotspot for 30 days to stay connected on the go.

Our Advisors are ready to help 24/7 during this great time of need with:

  • Coordinating emergency rescue and evacuation services
  • Routing away from danger
  • Directions to available resources like food, water, fuel, shelter and hotel rooms
  • Handling calls to help others impacted
  • Adding data for the available in-vehicle Wi-Fi® Hotspot

Join the relief efforts

If you're looking for a way to help, The American Red Cross® is always looking for volunteers and donations. See how you can make a difference today.

A Man and a Woman Standing with a White Buick Envista in a Buick Certified Service Center

New vehicles and vehicle repairs

GM will expedite parts to get you back on the road if your vehicle was damaged as a result of a natural disaster. When you’re ready, we’ll be right here to do everything we can with Disaster Relief Assistance for eligible owners with damaged vehicles: $1,000 lease assistance or $1,000 purchase assistance on most 2025 and 2026 models above and beyond other eligible incentives.

Disaster safety tips

For customers with Electric Vehicles (EVs) and GM Energy Vehicle-to-Home (V2H) bidirectional charging systems, here are some recommendations for preparing your home and your vehicle for potential disasters.