Buick earns top honors in J.D. Power Sales Satisfaction study

Buick has been named #1 for sales satisfaction mass market brands in the 2025 J.D. Power U.S. Sales Satisfaction Index (SSI) Study. Scoring 827 out of 1,000 points, Buick outperformed the mass market average, earning top marks in dealership facility, dealer personnel and working out the deal.

Choosing Buick means more than just buying a vehicle. It’s about enjoying a transparent, customer-first sales experience. From your first dealership visit to vehicle delivery, Buick dealers focus on clear communication and exceptional service.

The J.D. Power study evaluates satisfaction across key areas like delivery process, dealer interaction and dealership facilities. Buick’s recognition highlights its commitment to excellence at every touchpoint.  

This award adds to Buick’s growing list of honors. Whether you’re considering the tech-savvy Envista, the versatile Encore GX, the refined Envision or the spacious Enclave, you can trust Buick to deliver vehicles and a purchase experience that exceed expectations. Learn more about why Buick continues to lead in customer satisfaction.