GM Recall Information | Buick account

GM Recalls, Field Actions, and Warranty Center

If a recall has been issued for your GM Vehicle, including Chevrolet, Buick, GMC, Cadillac, BrightDrop, Pontiac, Oldsmobile, Saturn, HUMMER or SAAB, find it here. You may also search by Vehicle Identification Number (VIN) for recalls on vehicles not currently in your virtual garage.

For more information on the Takata Airbag Recall, you can go to https://experience.gm.com/recalls/takata-airbag or call 1-866-467-9700.

Results last updated: 6/15/2025

2021 Buick Encore GX

VIN: KL4MMDS24MB124496

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Recalls

Recalls and/or programs for your vehicle in which repairs have not been completed are listed below. GM provides information on this website for recalls announced on or after August 20, 1999. This information is available for vehicle in which repairs have not been completed.

No Incomplete Recalls

Product Safety Recall

Mispositioned Emergency Jack May Not Support Vehicle

Completed: 2021-12-08

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What now?

It is recommended that you contact your preferred Certified Service Dealer or SAAB Official Service Center and discuss your concerns with a member of the management team, as they will ultimately be responsible for completing the recall repairs for your vehicle. For more information on the Takata Airbag Recall, you can go to experience.gm.com/recalls/takata-airbag or call 1-866-467-9700.

For unresolved recall concerns, after contacting your preferred Certified Service Dealer or SAAB Official Service Center, assistance is available Monday-Saturday, 8 a.m. - 9 p.m. EST by calling 1-866-467-9700; TTY: Dial 711, then 1-866-467-9700

Warranties

Applicable warranties including special coverage campaigns listed on this page are provided for information purposes only. The applicability of these warranties to your vehicle depends on the age and mileage of your vehicle from the date it was originally placed in service, regardless of ownership. Please contact your GM dealer if you have any questions.

Please consult your vehicle’s warranty booklet for complete coverage information or call 1-866-467-9700 for assistance.

Learn More about Warranties

Warranty expiration based on expiration date or expiration mileage, whichever comes first.

Special Coverage N232395310

Expires April 22, 2036 or 150014 miles

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Special Coverage N242450640

Expires April 22, 2036 or 150014 miles

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Powertrain Limited Warranty

Expires April 22, 2026 or 60014 miles

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Emission Select Component Ltd Wty

Expires April 22, 2029 or 80014 miles

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Corrosion Limited Warranty

Expires April 22, 2027 or 100014 miles

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CarBravo Ltd. Bumper-to-Bumper Warranty

Expired April 22, 2025 or 37637 miles

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Bumper to Bumper Limited Warranty

Expired April 22, 2024 or 36014 miles

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Buick - First Maintenance Visit

Expired April 22, 2022 or 999999 miles

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FAQs

Results Found

My vehicle has a recall, and the status reads: "INCOMPLETE." What do I do next?

If the status field states “INCOMPLETE” and your vehicle is a Chevrolet, Buick, GMC, Cadillac, Pontiac, Oldsmobile, HUMMER, or Saturn, please contact a Certified Service Dealer to schedule a service appointment or order parts. If your vehicle is a Saab, please contact a Saab Official Service Center.

My vehicle has a recall, and the status reads: "INCOMPLETE. REMEDY NOT YET AVAILABLE." What do I do next?

GM is working quickly to finalize the necessary repair procedures and/or obtain parts. You will be notified via written communication when the repair procedure or parts are available. You can also check back at this website or with your preferred Certified Service Dealer.

I have not received a recall letter in the mail. Can I still have my vehicle repaired?

Yes, you can still have your vehicle repaired if the status field states “INCOMPLETE.” If your vehicle is a Chevrolet, Buick, GMC, Cadillac, Pontiac, Oldsmobile, HUMMER or Saturn, you should contact a Certified Service Dealer to schedule a service appointment or order parts. If your vehicle is a Saab, please contact a Saab Official Service Center. If the status field states, “INCOMPLETE. REMEDY NOT YET AVAILABLE,” GM will send you written communication once the remedy is available to properly repair your vehicle, or you can check back at this website or with your preferred Certified Service Dealer.

I have had my vehicle repaired by a Certified Service Dealer or a SAAB Official Service Center, but the recall is still listed here. Why?

It can take up to 30 days for GM to receive repair information from your Certified Service Dealer or authorized SAAB service center. If your vehicle was repaired more than 30 days ago, please contact your GM account at 1-866-467-9700.

How can I get more information on the Takata Airbag Recall?

For more information on the Takata Airbag Recall, you can go to experience.gm.com/recalls/takata-airbag or call 1-866-467-9700

Search for GM Recalls and Warranties

To check for recalls and warranties on a GM vehicle, enter your Vehicle Identification Number (VIN) below.

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Where's my VIN?

General Recall Information

How can I tell if my vehicle has been involved in a recall (for example, Takata Airbag Recall)?

To determine if your vehicle is involved in a recall, type your VIN in the field above. Once entered, any recall repairs that have not been completed on your vehicle will be displayed. GM notifies customers of affected vehicles in writing within 60 days after a recall announcement. GM works to quickly identify affected vehicles and notify owners. Once GM has identified the affected vehicles, those vehicle VINs are loaded onto this site. This process can take several days, but in rare cases it may take longer. Even if your vehicle doesn't appear here, please check this website at a later date if you believe your vehicle may be involved in a recently announced recall.For more information on the Takata Airbag Recall, you can go to www.GMTakataAirbag.com or call 1-866-467-9700.

If I haven't received a recall letter in the mail, is there still a possibility that my vehicle has been involved in a recall?

Yes. The vehicle specific information related to a recently announced recall may not be available at the time of the announcement.

I still have questions. Who should I contact?

It is recommended that you contact your preferred Certified Service Dealer or Saab Official Service Center and discuss your concerns with a member of the management team. Ultimately, they will be responsible for completing the recall repairs for your vehicle.

If your concerns are still unresolved after contacting your preferred Certified Service Dealer or Saab Official Service Center, please refer to the list of contact centers below. Call for recall assistance on Monday through Saturday, 8 a.m. - 9 p.m. EST.

For the hearing and speech impaired, please call our Telecommunication Relay service at 711 for assistance.
- Buick:
  1-800-521-7300
- Cadillac:
  1-800-458-8006
- Chevrolet:
  1-800-222-1020
- GMC:
  1-800-462-8782
- Hummer:
  1-800-732-5493
- Oldsmobile:
  1-800-442-6537
- Pontiac:
  1-800-762-2737
- Saturn:
  1-800-553-6000
- Saab:
  1-800-955-9007 (Monday - Friday 8 a.m. - 5:00 p.m. EST)

How can I get more information on the Takata Airbag Recall?

For more information on the Takata Airbag Recall, you can go to experience.gm.com/recalls/takata-airbag or call 1-866-467-9700.

GM works diligently to communicate recall and program information to affected customers. Your GM Account will provide this information as soon as it is available.

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