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FAQ

FREQUENTLY ASKED QUESTIONS

What coverage levels does the Protection Service Contract offer?

There are two levels of coverage offered through the Protection Service Contract: Silver and Platinum. Silver provides basic component coverage, while Platinum covers most mechanical and electrical components on your Buick. There are a number of time and mileage options from which to choose. For more information, see your Buick F&I Sales Representative.

Where should I get my Buick repaired?

During the term covered by your service contract, you may have covered repairs completed at any participating dealer.

What deductible levels are available?

Deductible levels include $0, $100, and the Disappearing Deductible feature.

What is a Disappearing Deductible and how does it work?

The Disappearing Deductible feature provides the ability to waive the $100 deductible when you return to the dealership where you purchased the service contract for a repair covered under the service contract. If you go to another dealership for a covered repair, you will have to pay the $100 deductible.

What is the Commercial-Use Surcharge?

The Commercial-use surcharge provides your vehicle with coverage if you intend to use your Buick for activities such as jobsite activities, delivery of goods, service or repair work, farming, ranching, route work, or snow removal. The Commercial-Use Surcharge is paid at the time of contract purchase.

Does the Commercial-Use Surcharge exclude any Buick vehicles?

Yes, it excludes vehicles that are being or will be used for the following commercial uses: taxi, rental, limousine or shuttle service, towing/wrecker service, police or emergency service, dumping (dump beds), cherry pickers, lifting or hoisting, principally off-road, or prearranged or organized racing or competitive driving.

Is coverage under the Protection Service Contract transferable to a subsequent owner?

Should you sell your covered Buick to another individual, any remaining coverage under the Protection Service Contract may be transferred to the new owner prior to the service contract’s expiration date. Within 30 days of the transfer of ownership, you must send the completed Transfer Request form and pay any applicable fee to the administrator.

For used Buick vehicles, when does the Protection Service Contract or term of the contract start and end?

The term covered by the Protection Service Contract begins on the contract purchase date and mileage at that time (may be subject to a waiting period; see your F&I Sales Representative for details). The coverage term runs to your purchased time and mileage option, whichever comes first.

Are there different time and mileage options for new and used vehicles covered under Buick Platinum Wrap Coverage?

Yes, the term for Platinum Wrap Coverage is based on the vehicle you purchase. Ask your F&I Sales Representative for details.

Can I purchase Platinum Wrap Coverage at any time while I own my Buick?

Platinum Wrap Coverage must be purchased at the time of your new or used vehicle purchase, and the vehicle must be within the Bumper-to-Bumper Limited Warranty period.

Does the electrical component coverage include items such as OnStar®, factory navigation systems, and factory-installed video components?

Yes, these factory-installed components are covered under the Platinum Service Contract.

What components does the Platinum Protection Service Contract cover?

Platinum coverage includes most components on your Buick, including all components covered by the Silver Service Contract. Components that are not covered are those listed in the Exclusions section of the Vehicle Service Contract.

What are the time and mileage options for new Buick vehicles under the Pre-Paid Maintenance Agreement?

Pre-Paid Maintenance Agreements conclude on the indicated date, indicated mileage, or when all services listed on the Vehicle Maintenance Services Checklist of the Pre-Paid Maintenance Agreement have been redeemed, whichever comes first. There are a number of time and mileage options from which to choose.  Ask your F&I Sales Representative for details.

What are the time and mileage options for used Buick vehicles or discontinued GM vehicles, or non-GM vehicles purchased at a GM dealership, under the Pre-Paid Maintenance Agreement?

Pre-Paid Maintenance Agreements conclude on the indicated date, indicated mileage, or when all services listed on the Vehicle Maintenance Services Checklist of the Pre-Paid Maintenance Agreement have been redeemed, whichever comes first. There are a number of time and mileage options from which to choose. Ask your F&I Sales Representative for details.

Check with your Finance and Insurance Manager at your dealership for availability. Information provided is for illustration/summary purposes only; see Terms and Conditions/GAP Addendum/Pre-Paid Maintenance Agreement for complete details of these GM-endorsed products. Vehicle Service Contract coverage is provided and administered by AMT Warranty Corp., P.O. Box 927, Bedford, TX 76095, (877) 265-1072 (except in Florida, the obligor/provider and administrator is Wesco Insurance Company, 59 Maiden Lane, 43rd Floor, New York, NY 10038, [866] 327-5818, LICENSE #01913). GAP Coverage is provided by the dealer/creditor and administered by AMT Warranty Corp., (877) 265-1166. AMT Warranty Corp. and Wesco Insurance Company are GM-preferred providers but are not related entities of GM or its dealerships. Roadside Assistance Services are provided by Nation Safe Drivers, 800 Yamato Road, Suite 100, Boca Raton, FL 33431 (except as otherwise noted for your state in the Terms and Conditions). In Texas, the excess wear and use provider is AMT Warranty Corp., 59 Maiden Lane, 43rd Floor, New York, NY 10038.

* The Manufacturer’s Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Click here to see all Buick vehicles’ destination freight charges.

  • The Manufacturer’s Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Click here to see all Buick vehicles’ destination freight charges.

  • EPA estimated MPG 25 city, 30 highway FWD.

  • Cargo and load capacity limited by weight and distribution.

  • EPA estimated.

  • Functionality varies by model. Full functionality requires compatible Bluetooth® and smartphone, and USB connectivity for some devices.

  • EPA estimated MPG 30 city, 32 highway 1.3L engine FWD.

  • Buick Driver Confidence: Automatic Emergency Braking, Lane Keep Assist with Lane Departure Warning, Forward Collision Alert, Front Pedestrian Braking, Following Distance Indicator and IntelliBeam. Read the vehicle Owner’s Manual for more important feature limitations and information.

  • Vehicle user interface is a product of Google and its terms and privacy statements apply. Requires the Android Auto app on Google Play and a compatible Android smartphone. Data plan rates apply. You can check which smartphones are compatible at g.co/androidauto/requirements. Android, Google Play and Android Auto are trademarks of Google LLC.

  • Vehicle user interface is a product of Apple® and its terms and privacy statements apply. Requires compatible iPhone® and data plan rates apply. Apple CarPlay, Siri, iPhone and Apple Music are trademarks of Apple, Inc., registered in the U.S. and other countries.

  • Safety or driver-assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Read the vehicle Owner’s Manual for important feature limitations and information.

  • With rear seats folded. Cargo and load capacity limited by weight and distribution.

  • Buick Driver Confidence Plus: Automatic Emergency Braking, Lane Keep Assist with Lane Departure Warning, Forward Collision Alert, Front Pedestrian Braking, Following Distance Indicator, IntelliBeam, Lane Change Alert with Side Blind Zone Alert, Rear Cross Traffic Alert and Rear Park Assist. Read the vehicle Owner’s Manual for important feature limitations and information.

  • The system wirelessly charges one compatible mobile device. Some phones have built-in wireless charging technology and others require a special adapter/back cover. To check for phone or other device compatibility, click here or consult your carrier.

  • EPA estimated MPG 18 city/26 highway FWD.

  • Requires available Trailering Package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Vehicle user interface is a product of Google and its terms and privacy statements apply. Requires the Android Auto app on Google Play and a compatible Android smartphone. Data plan rates apply. You can check which smartphones are compatible at g.co/androidauto/requirements. Android, Google Play and Android Auto are trademarks of Google LLC.

  • Bose® is a registered trademark of the Bose Corporation in the U.S. and other countries.

  • EPA estimated FWD model.

  • Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Preproduction model shown throughout. Actual Production model may vary.