A woman in a yellow top stands near a grey Buick Encore GX parked on an urban street.

Buick Pre-Paid Maintenance helps cover costs associated with recommended maintenance so you can help keep your Buick running strong. And it’s the only Pre-Paid Maintenance plan backed by Buick.

Coverage options

These products expire when the selected term (in months) is reached or when all purchased services have been redeemed.

Visit your dealer to purchase a plan or get more information here.

Maintaining the exceptional now and for the road ahead

Regular vehicle maintenance helps keep your Buick performing at its peak. By prepaying for it today, you can avoid higher costs tomorrow.

A service technician standing by a blue Buick Encore GX in a service bay while reviewing a tablet.

FAQs

We’ve answered some of the most important Buick Protection questions so you can make the best decision for you and your vehicle. For more assistance, call 833-959-0104.

What does Pre-Paid Maintenance provide?

Buick Pre-Paid Maintenance, the only Pre-Paid Maintenance Plan backed by Buick, helps cover the costs associated with recommended vehicle maintenance. By prepaying for your maintenance plan, you can avoid the higher cost of future services and get tomorrow’s services at today’s prices. The Buick Pre-Paid Maintenance Plan is tailored to your preferred driving and service patterns, and is available on new, pre-owned and leased vehicles. Contact your dealer for more information.

What is excluded from Pre-Paid Maintenance?

  • Maintenance services not performed by a Chevrolet, Buick, GMC, Cadillac or authorized dealer

  • Mechanical breakdown repairs, whether or not the repairs are associated with a covered service

  • Any improvements or upgrades of any kind made to the vehicle

  • Maintenance services in excess of those provided by the Pre-Paid Maintenance Agreement

See sample contract for a complete list of exclusions.

How do I file a claim?

The first step is to contact the selling Dealer (listed on the first page of your Agreement). The Dealer will then initiate the claim process with the Administrator, which includes obtaining the required prior authorizations before performing any Covered Services.

If you would like to have your Covered Services performed by a service facility other than the selling Dealer, you can contact the Administrator directly during normal working hours at 833-959-0104.

Can my Buick Pre-Paid Maintenance Plan be transferred?

It can be transferred to another private party within 30 days of resale or lease assumption of the covered vehicle, subject to a $50 transfer fee. Transfer to a dealership is not allowed. Please see Agreement for complete transfer rules.

Can my Buick Pre-Paid Maintenance Plan be canceled?

Your Pre-Paid Maintenance Plan may be canceled for a full refund within the first 30 days without any maintenance services redeemed. If canceled after 30 days or after any maintenance services have been redeemed, you will receive a pro rata refund less any maintenance services redeemed and less a $50 processing fee, unless otherwise required by applicable law. Please see Agreement for complete cancellation rules.