How To

HOW TO MANAGE YOUR FAMILY MEMBERS IN THE ONSTAR GUARDIAN APP

Difficulty Level: Novice  |  Time Required: 10 Minutes  |  Tools Required: Smart Phone  |  Related Parts, Products, Services or Technology: OnStar Guardian app installed

Learn how to add up to seven family members and loved ones to your OnStar® Guardian App account — at no additional cost — giving you all access to key OnStar safety services.


You can add up to seven family members to your OnStar Guardian account at no additional cost — simply by sharing a unique code. Key OnStar safety services — Mobile Crash Response, Roadside Assistance, Location Status — can give everyone added confidence and connection, wherever they are. When you add people to your account, you and your loved ones can share your locations with each other. You can even get notifications when family members leave for or arrive at a destination.

The OnStar Guardian app also lets you invite up to seven loved ones to the "My Family" group. Everyone gets the safety services within the app as well as Location Status, which includes:

  • Viewing one another on a live map
  • Real-time location updates
  • Ability to share location
  • Cellphone battery life status

To add family members:

  1. Open the OnStar Guardian app.
  2. Select the “My Family” section from the menu.
  3. Access your unique code by clicking the “+” icon.
  4. Click the “Share” button to send the access code to family or loved ones.

To remove a family member:

  1. Open the app.
  2. Open the “My Family” section from the menu.
  3. Choose the menu next to the family member you wish to remove from your account.


Q&As

How can I manage my OnStar service?

You can manage your account online by signing in to your GM Account, pushing the blue OnStar button in your vehicle and speaking with an Advisor, or calling 1.888.4ONSTAR (1.888.466.7827). 


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To find out if your vehicle has this feature, contact your dealer or refer to your vehicle’s equipment list. Please check your Owner’s Manual for more information about features.

  • U.S. and Canada only. Available on select Apple and Android devices. Mobile Crash Response services are intended for use in select vehicles only and can connect automatically on Android devices only. Service coverage varies with conditions and location. Service availability, features and functionality vary by device and software version. OnStar Guardian service plan (stand-alone plan, add-on plan or plan that includes the service), cell reception, GPS signal and device data connection required. Terms apply. Device permissions are required for app to operate properly. OnStar links to emergency services. Device and app may not transmit all crash data. Check here for details and limitations. Pricing and availability subject to change. You may cancel at any time by calling 1.888.4ONSTAR (1.888.466.7827).

  • Up to 7 additional Members can be added to the “My Family” section within the app.

  • The Manufacturer’s Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Click here to see all Buick vehicles’ destination freight charges.

  • EPA estimated MPG 25 city, 30 highway FWD.

  • Cargo and load capacity limited by weight and distribution.

  • EPA estimated.

  • Functionality varies by model. Full functionality requires compatible Bluetooth® and smartphone, and USB connectivity for some devices.

  • EPA estimated MPG 30 city, 32 highway 1.3L engine FWD.

  • Buick Driver Confidence: Automatic Emergency Braking, Lane Keep Assist with Lane Departure Warning, Forward Collision Alert, Front Pedestrian Braking, Following Distance Indicator and IntelliBeam. Read the vehicle Owner’s Manual for more important feature limitations and information.

  • Vehicle user interface is a product of Google and its terms and privacy statements apply. To use Android Auto on your car display, you’ll need an Android phone running Android 6 or higher, an active data plan, and the Android Auto app. Google, Android and Android Auto are trademarks of Google LLC.

  • Vehicle user interface is a product of Apple® and its terms and privacy statements apply. Requires compatible iPhone® and data plan rates apply. Apple CarPlay, Siri, iPhone and Apple Music are trademarks of Apple, Inc., registered in the U.S. and other countries.

  • Safety or driver-assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Read the vehicle Owner’s Manual for important feature limitations and information.

  • With rear seats folded. Cargo and load capacity limited by weight and distribution.

  • Buick Driver Confidence Plus: Automatic Emergency Braking, Lane Keep Assist with Lane Departure Warning, Forward Collision Alert, Front Pedestrian Braking, Following Distance Indicator, IntelliBeam, Lane Change Alert with Side Blind Zone Alert, Rear Cross Traffic Alert and Rear Park Assist. Read the vehicle Owner’s Manual for important feature limitations and information.

  • The system wirelessly charges one compatible mobile device. Some phones have built-in wireless charging technology and others require a special adapter/back cover. To check for phone or other device compatibility, click here or consult your carrier.

  • EPA estimated MPG 18 city/26 highway FWD.

  • Requires available Trailering Package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Vehicle user interface is a product of Google and its terms and privacy statements apply. To use Android Auto on your car display, you’ll need an Android phone running Android 6 or higher, an active data plan, and the Android Auto app. Google, Android and Android Auto are trademarks of Google LLC.

  • Bose is a registered trademark of the Bose Corporation in the U.S. and other countries.

  • EPA estimated FWD model.

  • Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Preproduction model shown throughout. Actual Production model may vary.

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