How To

HOW TO WIRELESSLY CHARGE YOUR SMARTPHONE

Difficulty Level: Novice  |  Time Required: 5 Minutes  |  Tools Required: None | Related Parts, Products, Services or Technology: The phone must be equipped with Wireless Charging capability. The vehicle must include the Wireless Charging feature.

If your vehicle is equipped with available Wireless Charging, you can charge your smartphone in your vehicle without a charging cable. Here are instructions and tips for using Wireless Charging.


HOW TO USE

  1. Turn on the vehicle or put it in Accessory mode.
  2. Remove objects from the charging pad or pocket.
  3. Place the phone face up on the coil charging symbol on the pad or in the pocket. The phone needs to be fully on the charging pad or in the charging pocket. It must be lined up properly or it won’t work.
  4. You’ll see the charging symbol display on the phone when it’s charging.

TIPS

  • Wireless Charging only operates when your vehicle’s ignition is set to On, Accessory or Retained Accessory Power (RAP)
  • The location of the charging pad varies by model. Common locations include the front of the center console, top of the center console armrest, or in a small vertical pocket or bin near the gear shifter. Check your Owner’s Manual for more information
  • If your phone is not charging, remove it, rotate it 180 degrees and place back on/in the wireless charging pad or pocket
  • Your phone may not charge while in a protective cover or case. If you’re having problems, try removing your phone’s case  
  • Large phones or tablets may be too large to be charged on the charging pad
  • Small phones, foldable phones or other wearable devices may be too small to be lined up on the charging pad. These objects may slide around while driving. You may need to fully remove the device from the charging pad or pocket before repositioning it


RELATED LINKS AND RESOURCES


Q&As

Why does my phone get hot while charging?

This is normal. The phone temperature increases with the process of charging and phone usage. The phone will self regulate and only request power as it needs it. The charger does not force energy into the phone.

Why does my phone stop working or charging when it’s hot in the vehicle?

Some phones have built-in thermal protection to conserve battery life when they get hot. This is normal behavior for the phone and not a defect of the charging pad or pocket. Closing background apps may help the phone use up less energy.

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To find out if your vehicle has this feature, contact your dealer or refer to your vehicle’s equipment list. Please check your Owner's Manual for more information about features.

  • Enclave 2019-2021
  • Encore 2020-2021
  • Encore GX 2021
  • Envision 2019-2021
  • LaCrosse 2017-2019
  • Regal Sportback 2018-2020
  • Regal TourX 2018-2020
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