How To

ABOUT YOUR ACCOUNT PIN

Your four-digit Personal Identification Number (PIN) provides an added level of security when purchasing minutes, upgrading your plan, and using Remote Start and other OnStar® and Connected Services features.


HOW TO SET UP YOUR PIN

  1. You are prompted to create your four-digit PIN when you first set up My Account.
  2. Use a PIN you can remember but one that others won’t be able to guess. For example, avoid PINs such as 0000, 1234 or your birthday.

HOW TO CHANGE YOUR PIN

1. Go to Buick.com.

2. Select the account icon.

tbd

3. Sign in to My Account.

4. Select the Security tab.

1. In the desktop view, the Security tab will appear on the left side of the screen.
2. In the mobile view, the Security tab will appear along the top of the screen. You may have to scroll left or right to see it.  

5. Categories such as Email, Password and PIN will appear. For security reasons, only your email will be displayed; your password and PIN will be masked.

6. In the PIN area, select the Change PIN button. Another screen will open.  

7. Enter a new PIN and then reenter it to confirm it. Use a PIN you can remember but one that others won’t be able to guess.

8. Reenter your password to confirm your change. The change to your PIN will take effect immediately.

I FORGOT MY PIN. WHAT SHOULD I DO?

  1. If you forgot your PIN, sign in to My Account and change it. 
  2. See the instructions above.  


Q&As

How do I reset my OnStar pin?

A PIN is needed to access some OnStar services, like Remote Door Unlock and Stolen Vehicle Assistance. You will be prompted to change the PIN the first time when speaking with an Advisor. To change the OnStar PIN, call OnStar (1.888-4ONSTAR) and provide the Advisor with the current number.


LOOKING FOR SOMETHING ELSE? 

NEED MORE HELP?

Communicate with one of our specialists.

  • Connected vehicle services vary by vehicle model and require active service plan, working electrical system, cell reception and GPS signal. OnStar links to emergency services. See onstar.com for details and limitations.

  • The Manufacturer’s Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Click here to see all Buick vehicles’ destination freight charges.

  • EPA estimated MPG 25 city, 30 highway FWD.

  • Cargo and load capacity limited by weight and distribution.

  • EPA estimated.

  • Functionality varies by model. Full functionality requires compatible Bluetooth® and smartphone, and USB connectivity for some devices.

  • EPA estimated MPG 30 city, 32 highway 1.3L engine FWD.

  • Buick Driver Confidence: Automatic Emergency Braking, Lane Keep Assist with Lane Departure Warning, Forward Collision Alert, Front Pedestrian Braking, Following Distance Indicator and IntelliBeam. Read the vehicle Owner’s Manual for more important feature limitations and information.

  • Vehicle user interface is a product of Google and its terms and privacy statements apply. To use Android Auto on your car display, you’ll need an Android phone running Android 6 or higher, an active data plan, and the Android Auto app. Google, Android and Android Auto are trademarks of Google LLC.

  • Vehicle user interface is a product of Apple® and its terms and privacy statements apply. Requires compatible iPhone® and data plan rates apply. Apple CarPlay, Siri, iPhone and Apple Music are trademarks of Apple, Inc., registered in the U.S. and other countries.

  • Safety or driver-assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Read the vehicle Owner’s Manual for important feature limitations and information.

  • With rear seats folded. Cargo and load capacity limited by weight and distribution.

  • Buick Driver Confidence Plus: Automatic Emergency Braking, Lane Keep Assist with Lane Departure Warning, Forward Collision Alert, Front Pedestrian Braking, Following Distance Indicator, IntelliBeam, Lane Change Alert with Side Blind Zone Alert, Rear Cross Traffic Alert and Rear Park Assist. Read the vehicle Owner’s Manual for important feature limitations and information.

  • The system wirelessly charges one compatible mobile device. Some phones have built-in wireless charging technology and others require a special adapter/back cover. To check for phone or other device compatibility, click here or consult your carrier.

  • EPA estimated MPG 18 city/26 highway FWD.

  • Requires available Trailering Package. Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Vehicle user interface is a product of Google and its terms and privacy statements apply. To use Android Auto on your car display, you’ll need an Android phone running Android 6 or higher, an active data plan, and the Android Auto app. Google, Android and Android Auto are trademarks of Google LLC.

  • Bose is a registered trademark of the Bose Corporation in the U.S. and other countries.

  • EPA estimated FWD model.

  • Before you buy a vehicle or use it for trailering, carefully review the trailering section of the Owner’s Manual. The weight of passengers, cargo and options or accessories may reduce the amount you can tow.

  • Preproduction model shown throughout. Actual Production model may vary.

|