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Orders and returns

Check the status of your order, track deliveries, and learn about returns or exchanges.

Orders

about shipping

About shipping

Information on shipping methods, email notifications, and delivery timing for your parts and accessories orders.
how to track your vehicle order

How to track your vehicle order

Instructions for tracking your new vehicle order.
how to track your parts or accessories order

How to track your parts or accessories order

Steps for tracking your parts or accessories order.
how to find your order history & order details

How to find your order history & order details

 Instructions for viewing order details and history.

Returns

how to exchange or return a part or accessory

How to exchange or return a part or accessory

Learn about parts or accessory exchanges and returns.
how to exchange or return merchandise

How to exchange or return merchandise

Learn about merchandise exchanges and returns.
about gm rewards refund policy

About GM Rewards refund policy

Learn how your GM Rewards™ points may be affected when returning items.

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Submit a support request to get answers to your vehicle questions about over-the-air software updates, driving and safety features, Wi-Fi issues and more.
Request Support

To find out if your vehicle has this feature, contact your dealer or refer to your vehicle’s equipment list. Please check your Owner’s Manual for more information about features.